Effective Date: September 30, 2026

Privacy Policy

Practice Identity, LLC (“Practice Identity,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit PracticeIdentity.com, contact us, schedule a consultation, communicate with us, or use our services.

At a Glance

Key points from this policy:

We collect info you provide plus basic technical/usage data.
We use it to respond, schedule consultations, support clients, and improve services.
We do not sell personal information for monetary consideration.
SMS opt-in data isn’t shared for unrelated marketing; reply STOP to opt out.
Please do not submit protected health information via general forms, chat, or email.

PRIVACY POLICY

Privacy Policy Details

Policy Directory

Information We Collect How We Use Information SMS, Sharing & Cookies

Information We Collect

We may collect information that you voluntarily provide to us, including:

We may also automatically collect certain technical information when you visit our website, including browser type, device information, IP address, pages visited, referral sources, and website interaction data.

Name
Email address
Phone number
Practice or business name
Medical specialty
Website information
Appointment and consultation information
Communications you send to us
Information necessary to provide or discuss our services

Healthcare and Protected Health Information

Practice Identity provides technology and digital marketing services to medical practices. Our public website and general inquiry forms are not intended for patients to submit medical records, diagnoses, treatment information, or other sensitive health information.

Please do not submit protected health information through general website forms, chat tools, or email unless you are specifically using a communication channel designated for that purpose.

Where Practice Identity provides HIPAA-enabled services to clients, additional agreements, safeguards, configurations, and procedures may apply.

How We Use Information

We may use information we collect to:

We use this information for business operations, communications, and to operate and improve our website and services.

Respond to inquiries
Schedule and manage consultations
Provide information about Practice Identity and our services
Communicate with prospective and existing clients
Provide customer support
Operate and improve our website and services
Manage our CRM and business operations
Send communications that you have consented to receive
Maintain security and prevent misuse
Meet legal and regulatory obligations

SMS, Sharing, Cookies & Other Disclosures

SMS and Mobile Information

If you voluntarily opt in to receive text messages from Practice Identity, we may send messages related to the messaging program for which you provided consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

Mobile information, including phone numbers and SMS opt-in data and consent, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with service providers that assist us in delivering messaging and related services, but only as necessary to provide those services on our behalf.

SMS opt-in consent is not shared with third parties for unrelated marketing or promotional purposes.

How We Share Information

We may share information with trusted service providers that help us operate our business, such as providers of:

Website hosting
CRM and business software
Email and SMS communications
Scheduling
Analytics
Payment processing
Customer support
Automation and technology services

These service providers may access information only as necessary to perform services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, business, or the public.

We do not sell personal information for monetary consideration.

Cookies and Analytics

We may use cookies and similar technologies to understand website usage, improve the user experience, measure performance, and support marketing and analytics activities.

Your browser may allow you to restrict or disable cookies.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our possession.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Your Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate business or legal requirements.

You may unsubscribe from marketing emails using the unsubscribe link contained in those messages.

You may opt out of SMS messages by replying STOP.

Third-Party Links

Our website may contain links to third-party websites or services. Practice Identity is not responsible for the privacy practices or content of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Practice Identity, LLC
Email: [email protected]
Website: PracticeIdentity.com

PRACTICE IDENTITY, LLC

Digital presence and automation for modern medical practices.

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